Since 1996, the LGBT National Help Center (LGBT NHC) has been a trusted resource for LGBTQIA+ individuals seeking free, confidential peer support, information, and affirming guidance. With trained LGBTQIA+ volunteers at the heart of its work, this nonprofit continues to expand its national impact, offering hope, help, and human connection across all ages and identities in the U.S. and Canada.
Mission and Core Values
Mission
To provide peer-based support, resources, and community connections to LGBTQIA+ individuals across all stages of life.
Core Values
- Empowerment Through Support
Peer support by and for LGBTQIA+ community members. - Safe and Affirming Spaces
All services are free, confidential, and nonjudgmental. - Accessibility
Services are open to all, regardless of age, location, or identity. - Resource Connection
Helping people find LGBTQIA+-inclusive services locally and nationally.
National Hotlines
All hotlines are free, confidential, and staffed by trained LGBTQIA+ volunteers who offer compassion, support, and resource connections.
1. LGBT National Hotline
Phone: 888-843-4564
Hours:
- Mon–Fri: 11 AM – 8 PM PT / 2 PM – 11 PM ET
- Sat: 9 AM – 2 PM PT / 12 PM – 5 PM ET
Services:
- Support on topics like coming out, relationships, family issues, identity, and mental health
- Safer sex and HIV/AIDS info
- Referrals to affirming local and national resources
Phone: 888-688-5428
Services:
- Peer support specifically for individuals navigating the coming out process
- Safe, nonjudgmental space for all stages of coming out
- Resource referrals and emotional support
3. LGBT National Youth Talkline
Phone: 800-246-7743
For: Youth ages 25 and under
Services:
- Support with school bullying, family issues, identity exploration, and friendship struggles
- Peer connection with affirming, youth-centered resources
4. LGBT National Senior Hotline
Phone: 888-234-7243
For: Adults ages 50 and older
Services:
- Support with aging, loneliness, housing, healthcare, and caregiving concerns
- Links to LGBTQIA+ elder resources and affirming care networks
Online Support Services
1. Online Peer Support Chat
Access: Via lgbthotline.org
Features:
- Live one-on-one messaging with LGBTQIA+ volunteers
- Confidential and supportive online conversations
- Great for those who prefer digital communication
2. Youth Chatrooms
For: LGBTQIA+ youth ages 19 and younger
Features:
- Moderated, community-building chatroom spaces
- Peer connection, identity exploration, and affirming discussions
- Weekly sessions with a focus on safety and support
📚 Additional Resources
1. LGBT Near Me
Access: lgbtnearme.org
Features:
- Over 19,000 verified LGBTQIA+ resource listings
- Find services like support groups, healthcare, housing, and legal aid
- Searchable by location and category
2. Educational Tools
Resources Include:
- 📖 Curated book lists on LGBTQIA+ topics
- 🎥 Film/video compilations addressing LGBTQIA+ experiences
- 🎧 LGBTQIA+ podcasts, playlists, and digital media
Perfect for youth, parents, educators, and allies seeking deeper understanding.
Volunteer & Support Opportunities
Get Involved
- Volunteer
- Answer hotline calls or moderate youth chat rooms
- Full training provided; volunteers identify as part of the LGBTQIA+ community.
- Answer hotline calls or moderate youth chat rooms
- Donate
- Keep services 100% free and confidential.
- Monthly gifts help expand hotline hours and reach more people.
- Keep services 100% free and confidential.
- Spread the Word
- Share hotline info on social media
- Add flyers or links to LGBTQIA+ resource pages.
- Share hotline info on social media
Commitment to Privacy & Inclusivity
- All calls and chats are completely confidential.
- No call or message is ever recorded or shared externally.
- No outsourcing – trained LGBTQIA+ volunteers deliver all support.
The organization is committed to cultural humility, nonjudgment, and empathy.
Contact Information
📬 Address:
2261 Market Street, #296, San Francisco, CA 94114
📞 Admin Office: 415-355-0003
📧 Email: help@lgbthotline.org
🌐 Website: www.lgbthotline.org
📱 Social:
Instagram | Facebook | X / Twitter
Every Call Matters
Whether you’re a teen coming out for the first time, a senior feeling isolated, or anyone in between seeking connection—LGBT National Help Center is here.
Because no one in the LGBTQIA+ community should ever feel alone.
Author: Admin
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